OFCOM

Ofcom is the communications regulator.
They regulate the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. It is their duty to make sure everyone within the UK receive best from their communications services and are protected from scams and sharp practices, while ensuring that competition can thrive. Ofcom is funded by fees from industry for regulating broadcasting and communications networks, and grant-in-aid from the Government.

What they do
Their main legal duties are to ensure:

• the UK has a wide range of electronic communications services, including high-speed services such as broadband; this would allow customer to trust the company and pass on the word about this. 
• a wide range of high-quality television and radio programmes are provided, appealing to a range of tastes and interests; so people aren't bored and are filled in with a variety of different soaps to watch and also, this would enable them to gain a larger audience. 
• television and radio services are provided by a range of different organisations; so that ofcom becomes well known within the UK, they need to join up with different organisations. 
• people who watch television and listen to the radio are protected from harmful or offensive material; so they are less complaints and more people are enjoying what they are being able to provide. 
• people are protected from being treated unfairly in television and radio programmes, and from having their privacy invaded; and
• a universal postal service is provided in the UK – this means a six days a week, universally priced delivery and collection service across the country; and
• the radio spectrum (the airwaves used by everyone from taxi firms and boat owners, to mobile-phone companies and broadcasters) is used in the most effective way.

What they don't do
They are not responsible for regulating:

• disputes between you and your telecoms provider
• premium-rate services, including mobile-phone text services and ringtones;
• the content of television and radio adverts;
• complaints about accuracy in BBC programmes;
• the BBC TV licence fee, post offices and newspapers and magazines.